Private Swimming Lessons
SwimTastic provides personalised one on one lessons, focusing on specific areas and offering extra attention to detail. Our expert instructors design customised lesson plans for optimal progress and results. We also support individuals seeking to build water confidence and develop water safety skills.
Private lessons are available for age groups of preschool through to adults.
For private lesson fees, please inquire at our reception.
Private Lesson Terms and Conditions:
As at 1 September 2022.
Please Note:
SwimTastic private lessons are separate to the perpetual bookings and require full payment upon making your booking.
Private lessons are booked and scheduled through reception.
Private lessons are subject to instructor availability and schedule and pool space availability.
Private lessons are not guaranteed an individual lane per private.
Any cancellations of private lessons must be made in writing via email (info@swimtastic.co.nz) we do not accept verbal cancellations. These must be made at least 24 hours in advance. If it is made less than 24 hours in advance, you will be charged for the lesson missed. Through the discretion of management, this may be waived if it is due to a serious medical event with proof of a medical letter.
If you have booked and do not show for your private lesson, you will be charged in full for that private session.
We do not take pencil/tentative bookings. Once a booking has been made it is taken as a confirmed booking.
Payment via credit card will incur a surcharge, Payments via bank account do not incur this fee.
If your instructor is sick or away, we will try to provide an alternative instructor. If we cannot provide an alternative, or if you are not happy with the alternative, then SwimTastic will cancel the private for no charge.
For the health and well-being of all SwimTastic customers, swimming caps are compulsory for all swimmers 3 years of age and over.
SwimTastic’s primary form of communication is through email. It remains our client’s responsibility to keep their details up to date to receive all service updates, booking information/confirmation.
CCTV is in place around SwimTastic to monitor the safety of our swim school, teachers and participants. SwimTastic may take photos of the lessons from time to time, in order to assess lessons or teachers for internal training purposes.
SwimTastic understands that parents want to take photos and videos of their swimmers. Please be mindful and respect other family's’ privacy when taking images.
SwimTastic reserves the right to collect personal information from you for the purposes of enrolment and to provide swim school services. This information will be used to assist us in providing swim school services, to communicate with you and for any other purpose, you may authorise. SwimTastic undertakes to maintain your privacy in accordance with all applicable privacy laws.
By enrolling into SwimTastic you are acknowledging your acceptance to these Terms and Conditions.
What to Bring:
Swimming cap
Swimming togs
Goggles
Towel
Water bottle
Swim School Information
What to Wear:
We recommend snug fitting togs and advise against rash tops and board shorts as they can hinder swimming progress.
Swimming caps are compulsory. We have several options at reception to purchase.
Snacks:
We do not recommend eating within 30 minutes of lessons to reduce risk of tummy cramps and upsets.
Should a swimmer be unable to attend their lesson, please notify Reception by email info@swimtastic.co.nz or leave a message on our absences phone line 09 527 0010 as soon as possible.
If the absence is due to illness, please refer to our Private Terms and Conditions above.